Frequently Asked Questions
We endeavour to answer common questions below.
If you have a question which isn’t answered please contact us.
You will receive a Statement of Attainment, which is the new name for Certificate. A Statement of Attainment is a legal document. Your Statement of Attainment will be emailed to you within a week. Please keep this document for your records as a reissue is $25 as per our Policy.
- CPR Course $75
- First Aid Course $155
- First Aid Course in Education and Care $160
- Remote First Aid Course $245
- Advanced First Aid Course $450
- Mental Health Course $185
- Private courses at your workplace are available POA
- CPR Course is a blended course of 1 hour e-Learning and 2 hours face to face in classroom
- First Aid Course is a blended course of 3 hours e-Learning and 5 hours face to face in classroom
- Provide an First Aid in Education and Care is a blended course of 3.5 hours e-Learning and 6 hours face to face in classroom
- Remote First Aid Course is a blended course of 4 hours e-Learning and 8 hours face to face in classroom
- Advanced First Aid Course is a blended course of 4 hours e-Learning and 16 hours face to face in classroom
- Mental Health Course is 6 Hours of face to face in classroom
“Refresher courses” do not exist any more. All our courses are the same, whether it’s your first course, or you have done many courses.
General public courses are held at Moss Vale Services Club, 17 Yarrawa Road, Moss Vale, NSW. We can run a course on site at your premises, if you have a minimum of 8 participants.
Yes. The requirement for competency is that CPR is completed on the floor. According to ARC guidelines “Performing at least 2 minutes of uninterrupted single rescuer cardiopulmonary resuscitation (CPR) (5 cycles of both compressions and ventilations) on an adult resuscitation manikin placed on the floor.” You are allowed to use padding for your knees.
The Australian Government First Aid Companion Volume 2018 states:
It is important to note that the HLTAID competency standards do require a level of physical ability to meet the evidence requirements for assessment.
These standards relate to the level of performance required to provide resuscitation and respond to an emergency situation where there may be risk to life.
Due to the potential risk to health and safety where a nominated first aider, or worker with duty of care, does not have the ability to perform resuscitation and/or first aid to the performance standard, it is not appropriate to issue a statement of attainment to students who are physically unable to meet the assessment requirements.
This is dependent on your Work Health & Safety policies for your particular industry. Most WHS policies state one (1) year re certification for CPR, and three (3) years for Provide First Aid.
