This course describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services.
This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved.
This is a one-day course that provides participants with the knowledge and skills to recognise a person who may be suffering a mental health crisis.
Mental Health Course covers:
This course describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services.
There are no dates currently scheduled please contact us.
The course is delivered over one day of face-to-face learning and assessment in our classroom, after approximately 2 hours of pre-course online learning.
Our classroom is located at: Moss Vale Services Club, 17 Yarrawa Road, Moss Vale, NSW, 2577.
A private course is available at your workplace or a suitable location. Please request a quote.
Payment options
Debit/Credit card payment via secure system (Stripe) as well as Electronic Funds Transfer (EFT).
The assessment in support of the unit of competency requires the learner to complete a written knowledge assessment and each candidate to demonstrate skills in an environment that provides realistic in-depth, scenarios and simulations to assess candidates’ skills and knowledge.
The learner must answer all the written knowledge questions correctly. There is the opportunity for this knowledge assessment to be conducted verbally if the learner requires this level of support.
The practical assessment is conducted under controlled conditions in a classroom. Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the workplace or community setting.
On successfully completing the training and assessment you will be issued a Statement of Attainment issuing you the unit of competency:
CHCCCS019 – Recognise and respond to crisis situations. This unit of competence is nationally recognised and provides individuals with a valuable outcome that is recognised throughout Australia.
Delivery of this course will be trainer led and delivered face-to-face in a classroom, combined with pre-course work online.
Elective Units
Our general public courses are held in the Southern Highlands, NSW. We can provide a private course at your location in the Southern Highlands and surrounding regions.
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